From joining when there were 7,000 employees to, in just four years, scaling the IT behind Uber’s current 43,000 employees, Shobhana Ahluwalia, the head of IT at Uber, was faced with the ultimate challenge. Some IT leaders dream of helping to scale their company’s IT at the rate Uber did, others may fear it. Shobhana confronted this challenge head on and now is responsible for Uber’s IT across 650 offices in 70 different countries around the globe. On this episode of IT Visionaries, Shobhana shares her insights on scaling IT at Uber, the journey automation optimization has taken over the past decades, and how leaders should think about failure.
Key Takeaways:
IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform