Three Key Challenges Facing CIOs Today

Sean McDermott likes to say that his claim to fame is that he sent the very first email at the US Department of Justice. And while he enjoys being a part of that footnote in IT history, Sean — now the Founder and CEO of Windward Consulting Group — admits that the tech industry has come a long way since then, and it continues to evolve. Right now, the industry finds itself at an intersection — the government and the private sector have never needed IT more than they do today, and it’s a CIOs job to bring tech where it’s needed most. On this episode of IT Visionaries, Sean discusses the role his company plays in assisting large organizations at scale, solve their IT issues. Plus he explains what CIOs are looking for in today's climate and the future of technology in the workspace.

Main Takeaways

• You Gotta Spend Money To Make Money: One of the key struggles most CIOs are encountering is the rising cost of IT departments. While the demand for new technology and people to implement this technology continues to grow, the allocated budgets don’t always reflect the demand.
• Is the Perimeter Secure?: The number one thing that remains top of mind for all technology leaders is the need to have a safe and secure network. As companies have gone remote, the need for IT operations departments to maintain a safe and secure network has never been more important.

• So, How About Some Change?: While IT departments are at the forefront of innovation, they still fulfill a lot of the same rudimentary requests — solving ticket requests, security concerns, and employee setup. Artificial intelligence, once fully integrated into IT workflows, will have a greater impact on the rate of evolution within the IT space.

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