Reviews and Testimonials. Why they are CRITICAL for your business!! - Making Awesome 162

In this episode, we delve into the pivotal role that customer feedback, through reviews and testimonials, plays in transforming a small business from a passion project to a full-time enterprise. We will examine the impact of such endorsements on credibility, digital presence, and consumer trust.

Our business got a 1 star review this week, from someone we have never spoken to, and I do not know why. Basically, this started the thought process, so lets talk about it!

Topics to cover:

Why reviews are important

How reviews can help and hurt a business

How to ask for reviews

How to obtain customer testimonials

Places to trust for reviews and what to look for

AND MORE!!!

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#smallbusinessreview #customerfeedback #onlinereputation #smallbusiness #testimonials

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