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Amazon’s Mistake in Voice Technology

28 min • 12 november 2023

You may be asking the wrong question about the future – it’s not what it looks like, but what it sounds like. 

Tobias Dengel is the President of WillowTree, a TELUS International Company, that specializes in digital product design and development. He’s also the author of “The Sound of the Future: The Coming Age of Voice Technology.” Ricky Mulvey caught up with Dengel to discuss:

  • What Alexa and Siri get wrong about voice interaction,
  • Secret leaders in voice technology,
  • And the next battle in the cybersecurity arms race.


Tickers discussed: MCD, SG, AMZN, APPL, GOOG, MSFT, META, NVDA, TU

Host: Ricky Mulvey

Guest: Tobias Dengel

Producer: Mary Long

Engineer: Rick Engdahl

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