E26. Security Triaging With Your PSA

Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Morgan Aspinall from HALOPSA as they talk about effective procedures, accurate metric monitoring, closure time, result evaluation, post-action steps, and ticket ranking. In addition, we review CIS Control v8 13: Network Monitoring and Defense.