E32. Humanizing MSP Services in a Technical Realm

Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Johnathan Schofield from ChannelFalcon as they talk about the approach of infusing empathy, personalized interactions, and a people-centric focus into the landscape of Managed Service Providers (MSPs).In addition, we review the updated DETECT (DE) function of NIST CSF 2.0.