MyNDTALK - Dealing with the Impossible People in Your Life Mark Goulston
Mark Goulston explains the 'Sanity Cycle' and discusses why people act the way they do, how instinctive responses can exacerbate the situation, and what to do instead. Learn when to confront a problem and when to walk away. Learn how to use a range of proven techniques and reduce the difficulties you experience when talking to that person who make you feel 'crazy.