Control Through Communication: The Rise of System in American Management

JoAnne Yates, Sloan Distinguished Professor of Management, Emerita and Professor of Managerial Communication and Work and Organization Studies at MIT’s Sloan School of Management, talks about her classic and award-winning 1989 book, Control Through Communication: The Rise of System in American Management (Johns Hopkins University Press), with Peoples & Things host, Lee Vinsel. 

Control Through Communication tells the fascinating story of how corporations came to adopt modern communications systems, including typewriters, filing cabinets, card catalogs, memos, and reports. Over the past twenty years, the book has been hugely influential in history, communications, and media studies. Yates and Vinsel also talk about how Yates came to move from literature to business history and organization studies, what it was like working as a woman in a business school in the 1980s, how she managed to have a dual writing career in history and business school journals, and much more.

Lee Vinsel is an associate professor in the Department of Science, Technology and Society at Virginia Tech.

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