Don’t Ask People What They Want, Watch What They Do-Nir&Far

Nir’s Note: Irene Au is a design partner at Khosla Ventures and former Head of Design at Google, Yahoo, and Udacity. She’ll be speaking at the upcoming Habit Summit in April. (You can register here!) In this interview, she chats with Max Ogles about design strategy for startups.

Q: You have an impressive background as a designer at Google, Yahoo, and now at Khosla Ventures. Could you describe how your design role translates in venture capital?

Irene Au: As entrepreneurs start to recognize how crucial design and design thinking are to the success of their company, they are motivated to understand how to hire good designers, how to position them inside their organizations, and what this means for their product and development.

You can read the Nir and Far blog post on: Don’t Ask People What They Want, Watch What They Do https://www.nirandfar.com/2017/02/dont-ask-people-what-they-want-observe-how-they-act.html

Nir & Far, a podcast about business, behaviour and the brain by Nir Eyal. If you enjoy this podcast, please subscribe on iTunes and leave an iTunes review. It will greatly help new listeners discover the show. Please visit my website Nir and Far for other info about my writing, books and teaching: http://www.nirandfar.com/