How Honesty and Trust Drive CMO Partnerships in Pharma: Philip Coetzee, Daiichi Sankyo

“Honesty is between sponsor and contract manufacturer is essential,” says Philip Coetzee, Director CMO Management for Daiichi Sankyo Europe.

“Be honest. I find it very difficult to work with someone who tells me ‘half-truths and whole lies’. I’d rather someone say – ‘someone messed up’ than try to hide it. It’s human. Things happen.”

In the latest episode of PharmaSource podcast Philip talks about his experience on both sides of the table - from his experience working at Catalent and now leading contract manufacturing outsourcing Daiichi Sankyo Europe

Successful partnerships thrive on trust, transparency, and genuine connections. Here are some key takeaways from Philip’s insights on optimising relationships with Contract Manufacturing Organizations:

• Build Personal Connections: Philip emphasizes the value of one-to-one relationships with key account managers. Getting to know them personally fosters better collaboration and understanding.

• Smaller CMOs can be more rewarding: Philip finds working with smaller CMOs more rewarding. It allows him to connect with key personnel, including CEOs, on a personal level.

• Appropriate Honesty: Philip advocates for sharing relevant information with CMOs. Explain why their quote wasn’t accepted, and provide constructive feedback. More information is better than too little.

Read https://pharmasource.global/content/dos-and-donts-of-managing-contract-manufacturers-interview-with-philip-coetzee-daiichi-sankyo/https://pharmasource.global/content/dos-and-donts-of-managing-contract-manufacturers-interview-with-philip-coetzee-daiichi-sankyo/

DON’T MISS!

Philip will be hosting a roundtable at #CDMOLive on the topic of how to run better RFP/RFQs. To join the session, sign up here