EP 206 – Product Awards Series: Heap VP of Product On Solutions People Are Willing To Buy

In this podcast episode, the second in the 2022 Product Awards series, Heap VP of Product Rachel Obstler sits down with Wayfair Product Leader Nacho Andrade to give insights into how Heap built its Product Award-winning analytics tooling. A major key, says Rachel, is not only listening to what customers are saying, but also to what they are not saying.