EP 222 - Product Awards Series: User.com Co-Founder on Talking to Users in the Digital Era

How do you get to know your users? This is episode six in the 2022 Product Awards series. Here, Wayfair Product Leader Nacho Andrade speaks with User.com Chief Commercial Officer & Co-Founder Mike Korba. Their conversation covered topics from live chatting with customers to the silver lining of COVID for digital platforms. In the final analysis, Mike says that your value proposition has to be easily understood by users.