137. Raquel Felix, Senior UX Researcher, Sword Health | Blending Psychology and Design Thinking

Join co-host Margarida Cosme in a conversation with extraordinary Raquel Felix, UX researcher at Sword Health. Raquel is a t-shaped psychologist with different experiences as a design researcher, project manager, storyteller, and innovation strategist. She helps companies, organizations, and teams by blending different methodologies grounded in clinical psychology, design thinking, field studies, and cross-innovation to inspire new and different opportunities 🎙️ Episode Highlights: 1. Raquel deep dives into the importance of effectively evaluating research needs before choosing a methodology. 2. The difference between customer conversations and rigorous research and how these two types of research can be combined 3. How to effectively share research insights and involve the product team in the research agenda. Where to find Raquel? LinkedIn: https://www.linkedin.com/in/raquelvalongofelix/ Where to Find Margarida? LinkedIn: https://www.linkedin.com/in/margarida-cosme-pereira/