It's 2020 - why are we still using passwords? Richard chats with Libby Brown about the on-going efforts to make passwordless authentication work great for everyone. The problems with passwords are well-known, but can we really get to a place where we don't have them at all? Libby talks about the challenges of using multi-factor authentication, including authenticator applications, FIDO keys, facial recognition and more. You need multiple methods of authentication and recovery strategies available before you can consider turning off passwords - but it is possible!