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Salesforce Developer Podcast

224: MuleSoft Intelligent Document Processing with Akshata Sawant

16 min • 19 augusti 2024

In this episode, we sit down with expert Akshata Sawant to discuss MuleSoft Intelligent Document Processing (IDP). Akshata delves into how IDP uses AI to extract and organize data from a variety of unstructured documents, such as purchase orders, invoices, and driving licenses, using AWS Textract for exact information extraction. The discussion highlights IDP's seamless integration with multiple systems via REST API endpoints and its application in automating the processing of daily invoices received via email. 

Learn about IDP's ability to handle different document structures without needing multiple templates and the crucial role of human oversight when the AI's confidence ratio falls below 80%, ensuring accuracy and reliability. This episode offers a comprehensive look at how IDP can revolutionize document workflows, balancing automation with human intervention, and provides valuable resources for further learning.

Show Highlights:

  • Using AI to extract and organize data from unstructured documents
  • Integration of AWS Textract for exact information extraction and seamless integration via REST API endpoints
  • Accessing and using IDP through the Anypoint Platform with ease
  • Managing different document structures without multiple templates and the role of human oversight for accuracy

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