Episode 77: Building A Customer Experience Strategy – Adrian Nash

Guest: Adrian Nash – Head of Strategy at SAP CX
Host: Steven Spears – Product Marketing Manager at SAP CX

My name Steven Spears, great to back with you for another episode together. Today’s episode is a conversation about strategy and experience. I won’t be reading passages from The Art of War, though that was a consideration. I’m joined by Adrian Nash. Adrian is the Head of Strategy for SAP CX.

On this episode, we’ll learn about the SAP CX strategy through Adrian’s process for developing a great strategy and his experiences throughout his career.

All of that on this episode of the SAP Experts Podcast.

Show notes:

• Follow Steven: https://www.linkedin.com/in/steven-spears-57895388/
• Follow Adrian: https://www.linkedin.com/in/adriannash81/

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