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Service Management Leadership Podcast

Rhonda Downing Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

39 min • 27 augusti 2020

Rhonda joins Jeffrey as the eighth guest on the Service Management Leadership podcast.  Topics range from the what Service Management looks like at Cardtronics, the impact of COVID on the Service Management initiatives, and Rhonda's ITIL/ITSM journey.

Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss.

Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

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