Subversive

Zain Abiddin is a global product builder and leader with 15+ years of experience. He joined Canva in 2020 as the company’s first subscriptions PM and spent four years helping to scale Canva to billions of dollars in ARR, including the launch of Canva for Teams as well as tools to support localized pricing, price migration, and involuntary churn management. Prior to Canva, Zain ran several startups before transitioning into a career in product management. Zain is now the founder and CEO of Hewwi, a startup dedicated to helping people boost their health, wealth, and wisdom. He has travelled to 30+ countries and worked in APAC, EMEA, and North American markets.

Key Takeaways:

• In the last five years, Canva’s valuation has soared from $6 billion to $49 billion, fueled by international expansion and the launch of Canva for Teams.
• Expanding internationally has required Canva to support local currencies, adjust prices to align with local willingness to pay, and integrate alternative payments methods (APMs) for specific regions.
• Canva has also made significant investments in dunning and other techniques to minimize involuntary churn, which happens when users lose access to subscriptions due to failed payment methods or insufficient funds.
• More recently, the company launched Canva for Teams, which has accelerated revenue growth by unlocking larger accounts while also boosting virality given the natural network effects that exist between teams of knowledge workers.
• Going broad through international expansion helped Canva get past its first $1B in ARR, then going deeper with the launch of Canva for teams helped the company get from $1B to $2B in ARR, and now the company is increasingly expanding into enterprise accounts to grow ARR even further.

Zain Abiddin:

• Website: https://zain.blog
• Substack: https://zainabiddin.substack.com/
• LinkedIn: https://www.linkedin.com/in/zainabiddin/
• X: http://twitter.com/zainabiddin 

Phil Carter:

• Website: https://philgcarter.com
• Substack: https://philgcarter.substack.com
• LinkedIn: https://linkedin.com/in/philgcarter
• X: https://x.com/philgcarter

Podcast Production by Podders: https://podders.io

Ravi Mehta is a senior product executive with experience leading product organizations for globally recognized brands like Tripadvisor, Facebook, and Tinder. Over his career, Ravi has scaled well-known products that have impacted millions of people and built teams to meet the challenge. Ravi is a well-respected thought leader, and his frameworks on product strategy and product leadership have been adopted by thousands of professionals across the industry. Previously, he was Chief Product Officer at Tinder, Product Director at Facebook, VP of Consumer Product at TripAdvisor, and Executive-in-Residence at Reforge. He is an active advisor and investor, primarily focused on consumer tech companies.

Key Takeaways:

• After launching at USC in 2012, Tinder went viral on college campuses across the country by combining mobile-first features like Facebook Connect and its famous “hot or not” swiping mechanic with a GTM strategy focused on frats and sororities
• Tinder expanded beyond college students by investing in features like Festival Mode and Swipe Search designed to create network effects among other user segments
• To overcome inherently high churn rates in the dating category, Tinder has developed a sophisticated monetization strategy that includes three subscription tiers - Tinder Plus, Tinder Gold, and Tinder Platinum - as well as complementary in-app purchases like "Boosts" and "Super Likes" that capture additional value from high-intent users
• Tinder deeply understands the fundamental goals of its subscribers and aligns the premium value promises of its subscriptions and in-app purchases to ensure that it always creates more value for subscribers than it takes back in the form of revenue
• Tinder’s innovative approaches to product development, growth, and monetization have turned it into the top dating app in the world with well over $1 billion in revenue

Ravi Mehta:

• Website: https://www.ravi-mehta.com/
• Substack: https://blog.ravi-mehta.com
• LinkedIn: https://linkedin.com/in/ravimehta
• X: https://x.com/ravi_mehta

Phil Carter:

• Website: https://philgcarter.com
• Substack: https://philgcarter.substack.com
• LinkedIn: https://linkedin.com/in/philgcarter
• X: https://x.com/philgcarter

Podcast Production by Podders: https://podders.io

Ron Schneidermann is an entrepreneur who is passionate about building great companies that help people have healthy, authentic, real-world experiences. He is the former CEO of AllTrails, the world's largest and most trusted outdoor platform with a community of over 75 million trail-goers. In 2005, Ron cofounded Liftopia, the global leader in ski lift ticket bookings, and was Head of Growth at Yelp Reservations. Ron attended UCLA, earning his bachelor’s degree in Communications, and lives in Northern California with his wife Jenny, their three children, and their dog Sally.

Key Takeaways:

• After launching in 2010 and establishing initial product/market fit among a loyal early adopter base of outdoor enthusiasts and search and rescue professionals, AllTrails pivoted to a much larger mainstream audience of casual hikers.
• This pivot required AllTrails to change everything from its copy and creative to its user acquisition strategy, core product experience, and subscription price.
• AllTrails leveraged SEO to drive cost-efficient organic growth, particularly for hyperlocal search queries related to local hiking trails, where content created by its user base gave the company a highly defensible competitive advantage.
• More recently, AllTrails has expanded internationally using a playbook where it seeds new countries with manually curated trail guides and then leverages this content to attract early adopters and get its UGC-driven SEO flywheel going.
• While AllTrails relies on AI to boost internal productivity, it has intentionally been slow to create consumer AI features until it recognizes a compelling use case that enhances its core value promise of helping people get outside.

Ron Schneidermann:

• Website: https://www.alltrails.com/
• LinkedIn: https://www.linkedin.com/in/schneidermann/
• X: https://x.com/AllTrails

Phil Carter:

• Website: philgcarter.com
• Substack: philgcarter.substack.com
• LinkedIn: linkedin.com/in/philgcarter
• X: x.com/philgcarter

Podcast Production by Podders: https://podders.io

Greg Stewart is the CEO of Ladder, an innovative strength training app that has grown subscribers by 2,000% over the last two years. He has a mix of startup leadership, company-building, and corporate finance experience. Prior to Ladder, Greg served as COO and a founding team member of Bungalo, an operationally intensive consumer-facing real estate technology platform he helped to build and launch from the ground up within Amherst Residential. Before Bungalo, Greg was COO and then CEO of a high-growth SaaS startup also in Austin. Earlier in his career, Greg served as a technology investment banker at Goldman Sachs, first in New York and then in San Francisco.

Key Takeaways:

• After launching during the pandemic, Ladder pivoted its way to product/market fit with a coach and team centered strength training app for fitness enthusiasts.
• When it realized its initial $60/month price point was too high, Ladder rebuilt its subscription pricing and packaging from the ground up until it felt confident its premium product and new $30/month price were aligned with its target customer. 
• The company built a framework to identify its highest-value user segments and worked backwards from their unique needs to recruit the perfect coaches.
• Ladder cracked user acquisition on TikTok (and now Instagram) by turning in-house coaches and creators into short-form content creation machines, converting the best organic content into paid ads, using an onboarding quiz to predict each new user's LTV, and leveraging this pLTV data to continuously optimize its advertising spend.
• Ladder’s innovative growth strategy, combined with category-leading subscriber retention rates driven by its coach- and team-centered approach to fitness, have helped it grow ~2,000% from 10k to 175k subscribers over the last two years.

Greg Stewart:

• Website: https://www.joinladder.com
• LinkedIn: https://www.linkedin.com/in/gregoryfstewart
• X: https://x.com/gregoryfstewart

Phil Carter:

• Website: https://philgcarter.com
• Substack: https://philgcarter.substack.com
• LinkedIn: https://linkedin.com/in/philgcarter
• X: https://x.com/philgcarter

Podcast Production by Podders: https://podders.io