Building a Winning Startup Culture: Lessons from a Serial Founder & CEO of ING | Arkadi Kuhlmann SVIC Podcast #50

You're missing our 51 bonus episodes. Head to Patreon.com/svic Arkadi Kuhlmann is an entrepreneur and author known for his innovative approaches to banking and leadership. He founded ING Direct Canada in 1996 and later ING Direct USA, emphasizing customer-focused direct banking. Kuhlmann has authored several books on leadership and business culture. His latest book "Above The Clouds" (https://amzn.to/4fbZ5He) explores the significance of company culture in effective leadership, drawing on Kuhlmann's experiences and insights. Join our free weekly newsletter so you don't miss all of the tech news: https://svic.substack.com/ Startups: Have questions about being acquired by a large tech company? Jordan has worked on 150 acquisitions during his time at Google and Slack. Reach out to Jordan at https://rebrand.ly/talktojordan Follow us: Threads: www.threads.net/@svicpodcast Twitter: https://x.com/svicpodcast LinkedIn:   / svicpodcast   Tiktok:   / svicpodcast   Instagram:   / svicpodcast   Spotify: https://podcasters.spotify.com/pod/sh... Show hosts Joe (Eng VP) and Jordan (M&A Deal Lead) worked at various companies from Google, Apple, Facebook, Microsoft, Salesforce, Slack, Carta, Splunk, Wealthfront, Adobe, and more. Chapters 00:00 Introduction to Arkadi Kuhlmann and His Journey 03:57 The Dynamics of Startup Success and Team Building 06:49 The Importance of Team Composition and Leadership 09:48 Lessons from ING Direct: Customer Relationships and Success 12:54 Simplicity in Product Design and Customer Experience 15:46 The Role of Culture in Business and Team Dynamics 18:56 Navigating Challenges in Leadership and Team Management 22:00 Boeing's Cultural Challenges and Lessons for Leaders 29:46 The Three Acts of Business and Life 31:13 The Role of Leadership in Different Business Phases 32:06 AI and the Future of Decision-Making 32:55 The Philosophical Implications of AI 36:31 Quality of Life vs. Efficiency 37:11 The Importance of Reflection and Learning 39:21 Perspective in Leadership and Team Building 41:39 Tactical Tips for Gaining Perspective 43:14 Creating Harmony in Organizational Culture 47:31 The State of Canada and Its Future 51:20 The Brain Drain and Entrepreneurial Movement 59:06 Universal Basic Income and National Identity 01:00:43 Introduction and Call to Action #founders #culture #startups #ai