The Future of Professional Services & AI: What've You Done Lately

We queried ChatGPT: “Please tell me about the future of professional services businesses and AI.” ChatGPT response: The future of professional services businesses and AI is promising, with many opportunities for innovation and growth. Overall, the future of professional services and AI is likely to be characterized by greater efficiency, productivity, personalization, improved data analysis and insights, greater collaboration and knowledge-sharing, and enhanced client experiences. We also asked ChatGPT: “Send me fictional movie quotes about service businesses: ChatGPT response: _ “The key to this business is personal relationships.” [Jerry Maguire, 1996] _ “We’re not just selling a service, we’re selling an experience.” [The Devil Wears Prada, 2006] _ “In the service industry, it’s not about what you do, it’s about how you do it.” [Waiting..., 2005] _ “We provide a service people don’t know they need, but they can’t live without.” [The Grand Budapest Hotel, 2014] We’ll ask Lenore Horton, John Strohmeyer, Whitney Thomas and Alex Freeburg for their take on The Future of Professional Services Businesses and AI: What Have You Done for Me Lately?