The buzz: It’s a small world after all. For today’s consumer, “the world” is just a few clicks away. Armed with anytime, anywhere information, they can (and do) find the best solutions for their lifestyle needs, often before walking into a store, restaurant, or service center. They’re actually maximizing their use of time, their most precious commodity. And they will punish providers who waste it. The experts speak. Brent Brown, HP: “100% of the shots you don't take don't go in...” (Wayne Gretzky). Brian Kilcourse, RSR Research: “Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window” (Peter Drucker). Tim Hood, SAP: “We cannot live only for ourselves. A thousand fibers connect us with our fellow men; and among those fibers, as sympathetic threads, our actions run as causes, and they come back to us as effects” (Herman Melville). Join us for The Networked Economy: Shaping the Future of Retail – Part 2.