Bringing AI into an Old, Large, Existing Business - with Muriel Serrurier Schepper of Rabobank

Imagine you work in a large organization with tens of thousands of employees across multiple countries, a business that’s been around for over a hundred years, and all of a sudden you have people in one department who are interested in applying chatbots, colleagues in another department who wish to implement sentiment analysis and still another department that wants to begin using AI for fraud and risk analysis. How do you manage to put all these pieces together?

That is exactly the situation that Muriel Serrurier Schepper found herself in.  Muriel is the Business Consultant Advanced Data Analytics & Artificial Intelligence at Rabobank Digital Bank in Naarden, Netherlands. In this episode, Muriel and I discuss the Artificial Intelligence Center of Excellence at Rabobank, where she manages projects and has connected ad virtual and physical team across the company which is comprised of over 60,000 employees spread across the world.

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