E09 Vijay Dheap, Technology and Product Lead at Rozie AI

Today’s guest on the show is Vijay Dheap, who is the Technology and Product Lead at Rozie AI. Vijay is an innovator specializing in commercializing emerging technologies and building high margin multi-million dollar businesses. He has a diverse background leading teams and has consistently delivered market success for next-generation enterprise software solutions in security intelligence, mobile security, big data and collaboration.

Set up in January 2018, RozieAI delivers unparalleled Natural Language Understanding and Deep Learning analytics to empower organizations to transform their customer experiences and cultivate valued relationships. They automate and augment customer service and knowledge management offerings via any channel, such as voice, SMS, email or social media to deliver information and services seamlessly.

In this episode, Vijay will tell you about:

• Life before Rozie AI, including what he learned at IBM Watson
• How he became interested in AI and Semantic Computing
• The importance of adding context to Natural Language Processing
• Rozie AI’s mission to deliver AI with empathy
• Common challenges they need to work through
• Where he believes AI is heading in the near future