E74 Mark O’Neill, CTO at KeyMe

Today's guest is Mark O’Neill, Chief Technology Officer at KeyMe. Founded in New York in 2012, KeyMe is North America's most trusted full-service locksmith with guaranteed service quality. Their network of self-service kiosks are located thousands of retail locations across the country which supports the duplication of home, office and vehicle keys.

KeyMe's kiosks are complemented by the KeyMe locksmiths who provide unrivalled service quality for emergency lockouts and other skilled access and home services. As KeyMe's CTO, Mark brings two decades of experience in growing and leading multiple teams, as well as architecting and building systems to meet evolving eCommerce and media industry objectives.

In the show, Mark will discuss:

The services KeyMe offers to customers

Challenges they are solving using Machine Learning

Interesting Engineering and Data Analytics projects they are working on

Plans for further growth

Key traits they look for in the hiring process

Why he loves his role at KeyMe

Advice to academics on following your passion.