ServiceNow Federal Friday E07: Yolanda Inchauregui, Senior Manager, Support Account Management Services at ServiceNow 

Today's guest is Yolanda Inchauregui, Senior Manager, Support Account Management Services at ServiceNow. Based in Washington DC, Yolanda is a Project and Relationships Manager with over ten years of experience in enhancing processes and key relationships, reducing operating expenses, and eliminating unused resources.

Yolanda is focused on managing diverse teams, relationships, and expectations with a record of success in high-pressure environments. She is a producer and presenter of data visualizations and briefs, to senior civilian and military leadership, that precisely lay out strategies for improvement, change management and successful execution. 

In this episode, Yolanda discusses:

How she got into the world of ServiceNow 

An insight into her role as Support Account Manager 

Bringing success through a great team, trust, prioritization and handling pressure 

How ServiceNow supports veteran inclusion and career development 

Challenges in helping veterans transition to corporate jobs  

How international exposure enhances open-mindedness, curiosity and acceptance