ServiceNow Series E134: Aaron Rzepka, Senior Director of IT Service Delivery at the NFL

Today's guest is Aaron Rzepka, Senior Director of IT Service Delivery at the NFL. The National Football League is America's most popular sports league, comprised of 32 franchises that compete to win the Super Bowl, the world's biggest annual sporting event. Founded in 1920, the NFL developed the model for the successful modern sports league, including national and international distribution, extensive revenue sharing, competitive excellence and strong franchises across the board.

Celebrating 10 years with the NFL this month, Aaron is a hard-working management professional with outstanding experience within the field of Information Technology, skilled at offering workable solutions to challenging problems, creating the possibility for successful projects and leading by example. He holds a unique combination of strong technical, interpersonal and management skills; as well as expertise in building teams and managing projects.

In this episode, Aaron will discuss:

The role of ServiceNow in the NFL, 

An overview of his day-to-day role, 

The planning and preparation in using ServiceNow for the Super Bowl,

Examples of how they are automating previous manual tasks, 

The goal of cost-savings, saving time and becoming more efficient,

Why he’s excited for future ServiceNow mobile capabilities