Thanks for the Feedback: Mastering the Art of Feedback

Chapter 1 What's Thanks for the Feedback

"Thanks for the Feedback: The Science and Art of Receiving Feedback Well" is a book authored by Douglas Stone and Sheila Heen. It was published in 2014 and focuses on the importance of receiving feedback effectively, as opposed to just delivering it.

The authors argue that receiving feedback is a critical skill in both personal and professional contexts, and they explore the psychological aspects that can make feedback difficult to accept. The book outlines how to navigate the often uncomfortable process of receiving feedback by providing practical strategies for interpreting and using feedback effectively.

Key themes of the book include:

1. Understanding Different Types of Feedback: The book categorizes feedback into three types: appreciation, coaching, and evaluation. Each type serves a different purpose and requires a different approach.

2. Emotional Responses: Stone and Heen discuss how people typically react to feedback emotionally, which can hinder their ability to absorb and utilize it.

3. Receiving Feedback Gracefully: The authors provide techniques for overcoming defensiveness and maintaining composure, allowing individuals to become more open to insights that can lead to personal and professional growth.

4. Creating a Feedback Culture: The book emphasizes the importance of fostering a culture where feedback is openly exchanged and valued, enhancing communication and collaboration within teams and organizations.

Overall, "Thanks for the Feedback" serves as a guide to help individuals cultivate the skills necessary for both receiving and using feedback to improve their performance and relationships.

Chapter 2 The Background of Thanks for the Feedback

"Thanks for the Feedback: The Science and Art of Receiving Feedback Well," co-authored by Douglas Stone and Sheila Heen, was published in 2014. The book centers on a crucial but often challenging aspect of personal and professional development: how to effectively receive feedback.

 Social Context and Period

1. Professional Development Movement: In the early 21st century, there was a growing emphasis on professional development, continuous feedback, and performance management in workplaces. Organizations were increasingly recognizing the importance of constructive feedback for employee growth and team dynamics.

2. Communication in the Workplace: As workplaces became more collaborative and less hierarchical, the dynamics of giving and receiving feedback shifted. There was a push for creating more open communication channels and fostering environments where employees felt safe to both give and receive feedback.

3. Psychological Safety: The concept of psychological safety, popularized by researchers like Amy Edmondson, gained traction during this time. Organizations aimed to cultivate spaces where individuals could express themselves without fear of negative repercussions.

4. Self-Help and Personal Growth Trends: The book's publication period coincided with a surge in self-help literature focused on emotional intelligence, resilience, and personal empowerment. Readers were more open to exploring strategies for personal growth and better interpersonal relationships.

Book https://www.bookey.app/book/thanks-for-the-feedback

Author https://www.bookey.app/quote-author/douglas-stone

Quotes https://www.bookey.app/book/thanks-for-the-feedback/quote

Suggested

Youtube https://www.youtube.com/watch?v=gTkxwkCJA-E

Amazon https://www.amazon.com/Thanks-Feedback-Science-Receiving-Well/dp/0670014664

Goodreads https://www.goodreads.com/book/show/18114120-thanks-for-the-feedback