Chapter 1:what is Delivering Happiness book about
"Delivering Happiness" by Tony Hsieh is a book that explores the Zappos company culture and the philosophy behind its success. Tony Hsieh, the former CEO of Zappos, shares his personal journey as an entrepreneur and the lessons he learned along the way.
The book emphasizes the importance of building a strong company culture that emphasizes employee happiness and customer service. Hsieh highlights the core values and principles that guide Zappos and how they contribute to both personal and professional fulfillment.
Throughout the book, Hsieh also discusses the evolution of the company, from its humble beginnings to its eventual acquisition by Amazon. He shares the challenges and setbacks Zappos faced and how they overcame them while staying true to their core values.
Overall, "Delivering Happiness" offers valuable insights and lessons for entrepreneurs, business leaders, and anyone interested in building a company culture that prioritizes happiness and customer satisfaction.
Chapter 2:Author of Delivering Happiness book
Tony Hsieh is an entrepreneur, author, and business visionary best known as the former CEO of Zappos, an online shoe and clothing retailer. Born on December 12, 1973, in Illinois, Hsieh graduated from Harvard University with a degree in computer science.
In 1996, he co-founded LinkExchange, an advertising network, which was later acquired by Microsoft for $265 million. Hsieh then became involved in the development of Zappos, initially investing in the company before becoming its CEO in 2000. Under his leadership, Zappos revolutionized the online retail industry by focusing on exceptional customer service and fostering a company culture centered around happiness.
Delivering Happiness is Hsieh's bestselling book published in 2010. In the book, he shares his personal journey as an entrepreneur and the lessons he learned while building Zappos into a billion-dollar company. Hsieh emphasizes the importance of prioritizing happiness, both for employees and customers, and how it can ultimately lead to long-term success.
Chapter 3:why is Delivering Happiness book worth reading
1. Inspirational journey: The book provides an insightful and inspirational account of Tony Hsieh's entrepreneurial journey, from co-founding LinkExchange to becoming the CEO of Zappos. The story of his rise to success is not only motivational but also teaches valuable lessons about perseverance, innovation, and the importance of following one's passion.
2. Company culture: Hsieh emphasizes the significance of building a strong company culture and creating a positive work environment. Through numerous anecdotes and examples, he shares how Zappos focused on customer service, employee engagement, and developing a unique culture that set them apart from competitors. These lessons can be valuable for aspiring entrepreneurs or managers looking to create a happy and thriving work environment.
Overall, Delivering Happiness goes beyond being a typical business memoir by presenting a compelling story combined with valuable lessons on company culture, customer service, and personal happiness. The book has resonated with many readers and is often recommended as an inspiring and thought-provoking read.
Chapter 4: Books like Delivering Happiness book
1. "The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses" by Eric Ries
2. "Start With Why: How Great Leaders Inspire Everyone to Take Action" by Simon Sinek
3. "Shoe Dog: A Memoir by the Creator of Nike" by Phil Knight
4. "Option B: Facing Adversity, Building Resilience, and Finding Joy" by Sheryl Sandberg and Adam Grant