LIVE from AI Summit: Walmart’s Innovations in Retail and Enhancing the Customer Experience

Ishita Ghosh, Senior Manager of Data Science at Walmart, discusses AI innovations within retail, highlighting Walmart's initiatives that enhance customer experiences and operational efficiencies.​​ She also stresses the importance of balancing technological advancements with trust, regulatory compliance, and stakeholder engagement.

Key Takeaways: 

• AI innovations at Walmart, including generative AI for employee assistance and inventory management

• Navigating regulatory hurdles in highly regulated sectors, and the challenges of gaining stakeholder buy-in for AI implementation

• The importance of human oversight in implementing AI solutions

• Speculation on the future of AI, and how we can use AI as a tool for creating a better world (particularly in healthcare)

Guest Bio: Ishita Ghosh is the Senior Manager of Data Science at Walmart USA. Ms. Ghosh is a skilled leader in data science and machine learning, combining technical expertise with strategic insight. With a Master's in Data Science, she excels in both research and practical applications. At Walmart, as well as in previous roles at Schlumberger and Abbvie, she drove innovation and delivered results in computer vision, machine learning, deep learning, and Generative-AI across manufacturing, safety, and operations. Her active research contributions and leadership at major organizations highlight her significant impact on the field.

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About this Show:

The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all!

Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together.

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Music by: Ari Dvorin

Produced by: Sam Laliberte