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In this episode, you'll learn how to communicate effectively as a CTO, master nonverbal cues, build trust with your team, and handle crises with clear communication.
Timestamps:
[04:45] The impact of mismatched communication cues
[06:10] Understanding your audience as a technology leader
[07:25] Why tone matters in delivering important messages
[08:45] Using nonverbal cues like eye contact and body language
[10:20] The role of empathy in effective communication
[12:05] How listening helps build trust with your team
[13:40] Tips for conducting successful one-on-ones
[15:00] Why asking open-ended questions improves feedback
[16:25] The importance of letting others speak first in meetings
[18:15] Encouraging silent team members to share their opinions
[20:05] Leveraging anonymous feedback tools for honest insights
[21:30] How survey tools can gauge team morale
[23:10] Common mistakes in team status meetings
[24:45] Benefits of asynchronous communication for status updates
[26:20] Choosing the right audience for your communication
[28:10] Effective strategies for communicating major changes
[30:05] Preparing for high-stakes meetings with agendas
[31:50] Using storytelling to make messages stick
[33:35] Building trust through transparency and honesty
[35:10] The impact of systemic communication in engineering
[36:45] Workflow communication tools for better project management
[38:30] Preparing your team for unexpected emergencies
Find more from Adam on LinkedIn and YouTube and check out Adam's CTO coaching company Synova Tech.