For thousands of years now, people have been selling things to each other. We’ve only been selling to each other digitally for about 40 of those years. Yet just over the last four months due to COVID 19 and life shifts we’ve all made because of it, digital commerce has seen years worth of growth in four months. We’re using this episode to help you take a pause from the day to day madness of digital commerce and reflect on what’s going on to try get a better understanding of where it’s headed so you can prepare.
To discuss the key trends in digital commerce today, we gathered three extremely valuable perspectives:
- Branwell Moffat, Director of CX Consulting at KPS Digital
- Kaleigh Moore, Co-Founder of Lumen Ventures
- Riad Hijal, Head of Commerce Strategy and Product Management at SAP
Presented by The Future of Customer Engagement and Experience (www.the-future-of-commerce.com), where you can find our section of information dedicated to leadership, data, and current news around COVID-19.
*Statistics referenced from "COVID-19 Commerce Insight" an Emarsys initiative in cooperation with GoodData