Episode 118: There is a huge demographic problem facing the heavy-duty truck industry. More people are leaving, either because they are retiring, exiting the workforce, or they are going to other industries.
Many repair shops are really feeling the pinch because of a shortage of repair technicians, and heavy-duty parts companies are having the same problem with parts technicians. Neither side of the independent service channel knows what can be done to keep technicians longer and to encourage new people to join the trucking industry.
In this episode, we had Jay Goninen, the Co-Founder and President at WrenchWay on the show to discuss with us 5 things repair shops and heavy-duty parts companies can do to help ensure that their technicians are happy, and to help limit the effects of this technician shortage.
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