In this episode of the ICODR podcast, Ian interviews Colin Rule, CEO of mediate.com, arbitrate.com, and odr.com. In 2011 Colin co-founded Modria, an ODR provider based in Silicon Valley, which was acquired by Tyler Technologies in 2017. From 2017 to 2020 Colin served as Vice President of ODR at Tyler. From 2003 to 2011 Colin was Director of Online Dispute Resolution for eBay and PayPal. Colin co-founded Online Resolution, one of the first ODR providers, in 1999 and served as its CEO and President. He is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002, and co-author (with Amy Schmitz) of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection.