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The ITSM Practice: Elevating ITSM and IT Security Knowledge

Enhancing Efficiency with ITIL Value Streams

8 min • 9 december 2024

In today's episode of The ITSM Practice Podcast, Stefano, a certified ITIL Master and Prince2 Practitioner, delves into the transformative potential of process design within IT and Enterprise Service Management. He introduces the value-stream approach, a method derived from Lean philosophy, emphasizing its capability to minimize waste and enhance organizational efficiency. This methodology not only simplifies processes but also aligns with strategic objectives to maximize value creation across all operations.


In this episode, we answer to:

What defines a process in IT and Enterprise Service Management?

How can the value-stream approach transform process efficiency?

What are the practical benefits of mapping processes to value streams?


Resources Mentioned in this Episode:

Process Design, Value-Stream Mapping, Lean Philosophy, IT Service Management.


Connect with us on:

LinkedIn: https://www.linkedin.com/in/stefanobellelli/

Website: https://greenmill.it/

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.


Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/


Graphics by Yulia Kolodyazhnaza

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