How Can Combining ITIL 4 and Agile Lead to Better Projects?

In today's episode of "The ITSM Practice," host Luigi Ferri delves into ITIL 4 and its transformative impact on Project Management. Luigi explores how ITIL 4 integrates strategic elements into IT Projects, ensuring they are not only about outputs but about valuable outcomes. Through key areas like Value Streams, Organizations, and Technology, the framework promotes enhanced service value, proactive management, and strategic alignments. ITIL 4's blend with Agile methodologies is also examined, highlighting its role in maintaining flexibility while ensuring structured governance.

In this episode, we answer to:

How does ITIL 4 integrate Project Management into the IT Service Value Chain?

Does the structured approach of ITIL 4 stifle innovation, or enhance it?

How can Agile methodologies be integrated within ITIL 4 to maintain rapid innovation?

Resources Mentioned in this Episode:

Giva, article "Agile vs. ITIL: How Do They Fit Together? Or Do They?", link https://www.givainc.com/blog/how-do-agile-and-itil-fit-together/

Atlassian, article "A practical guide to ITIL 4 in an age of agile", https://www.atlassian.com/whitepapers/itil4

PeopleCert, article "Combining ITIL 4 and Agile best practices for customer focus", link https://www.axelos.com/resource-hub/blog/combining_itil4_agile_best_practices_customer_focus

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Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya