The ITSM Practice: Elevating ITSM and IT Security Knowledge
In this episode of The ITSM Practice Podcast, Luigi Ferri explores the critical importance of integrating ISO 27001 standards into your organization's onboarding and offboarding processes. He details how these standards bolster security and efficiency, focusing on vital elements like awareness training, access control, and operational controls. Key steps for a secure offboarding process are also discussed, including asset retrieval, access revocation, and conducting exit interviews. This approach not only protects against information security threats but also fosters a culture of continuous improvement and accountability in Enterprise Service Management.
In this episode, we answer to:
How can ISO 27001 onboarding and offboarding tactics secure your organization?
What are the essential elements to consider when setting up an effective onboarding process in terms of security and operational efficiency?
What key steps should be taken to ensure a secure and comprehensive offboarding process for departing employees?
Resources Mentioned in this Episode:
ISO/IEC 27001 Onboarding
Awareness and Training (Clause 7.2, A.7.2.2)
Access Control (Clause 9, A.9.1.1, A.9.2.2)
Operational Controls (Clause 12, A.12.4.1)
ISO/IEC 27001 Offboarding
Return of Assets (A.8.1.4)
Access Revocation (A.9.2.6)
Exit Interviews (A.7.3.1)
Documentation and Records (Clause 7.5, A.7.1.2)
Audit and Review (Clause 9.2, A.18.2.2)
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Credits:
Sound engineering by Alan Southgate - http://alsouthgate.co.uk/
Graphics by Yulia Kolodyazhnaya