How Do Management Consultants Adopt ITIL?

Join Luigi Ferri in this edition of "The ITSM Practice" for a comprehensive exploration of ITIL adoption in large organizations. This episode delves into the systematic process management consultants follow, from aligning with executive strategies to the tangible application of ITIL practices. We discuss the significance of each step, including service definition, role assignment within ITIL frameworks, gap analysis, and meticulous process planning. This episode provides an informative perspective on the strategic implementation of ITIL, emphasizing its role in enhancing IT Service Management and aligning with business objectives. Engage with us on this journey of ITIL integration in the realm of professional ITSM.

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Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/

Graphics by Yulia Kolodyazhnaya