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The ITSM Practice: Elevating ITSM and IT Security Knowledge

ITIL's Take on Motivation: Boosting Workplace Performance

8 min • 13 december 2024

Join us in this engaging episode of The ITSM Practice Podcast as we delve into workplace motivation with Stefano, a certified ITIL Master and Prince2 Practitioner. Discover the insights of Frederick Herzberg's renowned two-factor theory, exploring how different workplace factors contribute to employee satisfaction and dissatisfaction. Stefano breaks down the elements that motivate employees—like achievement and recognition—and the hygiene factors essential for maintaining a healthy work environment. Tune in to learn how to inspire and retain a high-performing, satisfied workforce.


In this episode, we answer to:

What are the main factors that motivate employees according to Herzberg's theory?

How do hygiene factors affect employee dissatisfaction and retention?

Can certain hygiene factors like raises or bonuses also act as motivators?


Resources Mentioned in this Episode:

Frederick Herzberg's Two-Factor Theory, Workplace Motivation, Employee Retention Strategies, Service Management Training.


Connect with us on:

LinkedIn: https://www.linkedin.com/in/stefanobellelli/

Website: https://greenmill.it/

LinkedIn: https://www.linkedin.com/in/theitsmpractice/

Website: http://www.theitsmpractice.com

And if you want more tips and guidance, follow me on LinkedIn. I am sharing daily posts regarding Enterprise Service Management, IT Service Management, and IT Security.


Credits:

Sound engineering by Alan Southgate - http://alsouthgate.co.uk/


Graphics by Yulia Kolodyazhnaya

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