The ITSM Practice: Elevating ITSM and IT Security Knowledge
In the 'The ITSM Practice' episode, Luigi Ferri, with over 25 years of experience, discusses 'Ten Common ITIL Implementation Mistakes to Avoid at All Costs.' He gives advice on using IT frameworks effectively, including having a clear plan, securing top management support, and tailoring ITIL to your organization. Luigi encourages sharing ITIL experiences and connecting on LinkedIn for further talks. This podcast is valuable for IT Service Management and IT Security professionals, offering tips and insights into overcoming ITSM challenges. Tune in to enhance your ITSM and IT Security knowledge.
LinkedIn: https://www.linkedin.com/in/theitsmpractice/
Website: http://www.theitsmpractice.com
Credits:
Sound engineering by Alan Southgate - http://alsouthgate.co.uk/
Graphics by Yulia Kolodyazhnaya