159: Why Help Scout Doesn't Want Your Customers To Know It's There - With Nick Francis

Nick Francis is the co-founder and CEO of Help Scout, a simple help desk product designed for small and medium-sized businesses. Help Scout was founded in April 2011 and now powers over 8,000 support teams in over 140 countries.

The Show Notes

• Help Scout
• HelpU
• Basecamp
• SalesForce
• Shopify
• MailChimp
• Gmail
• TechStars
• "Do More Faster: TechStars Lessons to Accelerate Your Startup" by Brad Feld & David Cohen
• David Cohen on Twitter
• Katie Rae on Twitter
• Nick on Twitter
• Omer on Twitter

Enjoyed this episode?

• Subscribe to the podcast
• Leave a rating and review
• Follow Omer on Twitter

Need help with your SaaS?

1. Join SaaS Club Plus: our membership and community for new and early-stage SaaS founders. Join and get training & support.
2. Join SaaS Club Launch: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue.
3. Apply for SaaS Club Accelerate: If you'd like to work directly with Omer 1:1, then request a free strategy session.