Amanda Mountain has been with SAP for over 15 years. She serves as Global Vice President of SAP Digital Commerce, providing customers one seamless experience across all digital channels. She oversees digital customer strategy for SAP across sales, customer success, support and marketing, and has enabled and exemplified the digital transformation of SAP.
In today's episode, Amanda discusses how 2020 (and much of 2021!) reshaped the way she led her team at SAP. From the impact being virtual had on employees to its effect on B2B sales and customer experience, Amanda highlights how she has remained human-focused to keep employees and engaged and business in the green.
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