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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Benn Stancil, founder of Mode, on how data science can help us make better decisions

32 min • 13 januari 2022

The future of data analysis isn’t an architecture diagram or business leaders looking at dashboards – it’s building an experience, and a very exciting one at that. This week on Inside Intercom, we had the pleasure of chatting with Benn Stancil, Chief Analytics Officer and Founder of Mode, about the modern data stack and how data can – and more importantly, should – be used to drive growth.

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