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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Brian Rothenberg, VP and GM at Eventbrite

32 min • 22 mars 2018

Five years ago Brian Rothenberg joined Eventbrite to start its cross-functional growth team. Fast forward to today, and Eventbrite is the world's largest self-service event ticketing and registration platform. In conversation with Intercom's Adam Risman, Brian explains why a company’s mission and growth are inextricably linked, how he built momentum for Eventbrite’s growth team in its earliest days, the nuances of growth for marketplaces and more.

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