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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

David Skok on the metrics every SaaS company should be tracking

27 min • 1 november 2018

Matrix Partners' David Skok joins the Inside Intercom podcast to discuss why metrics are so important to SaaS companies today, what he looks for in early stage investments and why product-market fit is only one part of the puzzle.

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