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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Scale: From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

36 min • 31 januari 2020

Udemy for Business, VP of Marketing Yvonne Chen chats to Brian Kotlyar (Senior Director, Demand Generation at Intercom) and shares how the company built a thriving SaaS business on top of its marketplace.

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