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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Scale: How Vidyard uncovered a multimillion-dollar growth lever - by moving downmarket (S02:E05)

28 min • 12 december 2019

Vidyard CEO Michael Litt joins Intercom's Ciaran Nolan to discuss how flipping the freemium model on its head became their answer to accelerated growth.

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