This week I'm on location at NYU/ffVC AI NexusLab startup accelerator, speaking with founders from the 5 companies in the program's inaugural batch. This interview is with HelloVera, a company applying artificial intelligence to the challenge of automating customer support experiences. The notes for this series can be found at https://twimlai.com/nexuslab. Thanks to Future Labs at NYU Tandon and ffVenture Capital for sponsoring the series!