DSPTCH: The App for Technicians

Alex Jones of RNWBL stopped by to talk with Allen and Joel at American Clean Power 2023 about their new app for wind technicians, DSPTCH. The free app gives technicians routes to every wind turbine in the US, Canada, and Mexico, saving hours of travel time. Not only that, but technicians can store their training certifications right in the app! The app even has payment features so you can get paid right away. DSPTCH - https://dsptch.app.link/Pardalote Consulting at https://www.pardaloteconsulting.comWind Power Lab - https://windpowerlab.comWeather Guard Lightning Tech - www.weatherguardwind.comIntelstor - https://www.intelstor.com Sign up now for Uptime Tech News, our weekly email update on all things wind technology. This episode is sponsored by Weather Guard Lightning Tech. Learn more about Weather Guard's StrikeTape Wind Turbine LPS retrofit. Follow the show on Facebook, YouTube, Twitter, Linkedin and visit Weather Guard on the web. And subscribe to Rosemary Barnes' YouTube channel here. Have a question we can answer on the show? Email us!  DSPTCH Allen Hall: Well, we're here with Alex Jones of RNWBL. RNWBL, if you're not familiar, is a, a big repair company based in Texas.  Alex Jones: That's right. Allen Hall: And does a lot of wind turbine repair business. But we're not talking about RNWBL today. We're talking about a new piece of software DSPTCH. And it's a technician based software. It's, it's software for technicians.  Alex Jones: That's right.  Allen Hall: And we had talked a couple of weeks ago, a a about this app, which you can download on your phone.  Allen Hall: And it just sort of blew Joel and I away because -- Joel Saxum: It's fantastic.  Allen Hall: It's fantastic for technicians because there's not a lot of good software apps for technicians and you know, how difficult a job that it is. Joel Saxum: Yeah. And like the traveling passport and all these, the great ideas, and you'll share it with us, but we've gotta start with this. Yeah. It's not renewable, it's, well it is, but it's RNWBL. Alex Jones: We have to buy vowels around here.  Alex Jones: And DSPTCH is DSPTCH. There we go. I wanna make sure that the people listening know that as well,  Alex Jones: right? Alex Jones: Yeah. So welcome to the program, Alex.  Alex Jones: Yeah. Thank you. Thank you.  Allen Hall: Glad to have you . You wanna describe what DSPTCH is?  Alex Jones: Sure. So we really wanted to sit down with all of our technicians. We've taken, you know, a, a playbook of go live the life of a tech. So we have this very unique perspective inside of RNWBL where we get to go be a traveling wind tech. Alex Jones: We get to be a traveling solar tech and learn what it is that's a pain point in their lives. And, In prior life, we came from the oil patch. Most of the, the team that came came over and we learned that, you know, if you, if you make the guy in the field more productive, it's a thousand times more valuable than making the 10,000 bean counters in the back office more productive. Alex Jones: Yeah. No offense, my wife is an auditor for reference between auditor and I started as data science. We're about the most exciting people you could ever meet. There you go. But no So we focused on that. And right now the thing that's driving a lot of DSPTCH's usage is we have one certifications. Alex Jones: When you sign up for the app, you put on your GWOID, we pull in all your certs and then we do turn by turn navigation to every wind turbine in the us, Canada, and Mexico. And what's neat about that is we've mapped half a million roads don't exist in Google, apple, or waves. Yeah,  Joel Saxum: cuz it's all lease roads, basically just Yeah. Joel Saxum: Dirt tracks out in the middle of field and  Alex Jones: it's made cuz you know, Gertrude here didn't want to go through her where she buried her dog 50 years ago. So you. Stop a road or you go across a ranch line and any...