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The Zero100 Podcast: Digitally Reinventing Supply Chain

Human-Machine Teams Are the Future. But How Do They Work?

23 min • 16 september 2024

From autonomous agents to specialized robotics, AI is transforming supply chain. But next-gen tech requires a next-gen workforce to maximize its potential. In the latest episode of the podcast, the Zero100 team discuss the mechanics of building human-machine teams and a skills profile for the supply chain worker of tomorrow. Featuring: Chief Content Officer Matt Davis and VP Research Lauren Acoba.

  • Reflecting on one year of ChatGPT Enterprise (1:51)
  • AI’s swift transition from tool to teammate (3:35)
  • The logic of divvying up tasks on hybrid human-machine teams (5:17)
  • How AI is changing roles and helping employees at Unilever, BMW, and Walgreens (7:16)
  • The risks of letting an AI agent do a supply chain novice’s work (9:19)
  • Introducing Andi: the “new-collar” supply chain worker of the future (11:00)
  • Supply chain’s most in-demand skills (11:54)
  • How the APAC region and the West stack up on digital skill (14:47)
  • The rise of the product manager and data manager in supply chain (15:43)
  • How to integrate AI into your team and grow AI literacy (19:48)

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