Think Fast Talk Smart: Communication Techniques
“What people regret over time are things they didn’t do. They didn’t take that trip, they didn’t ask that person out on a date. They didn’t start that business,” says former political speechwriter and author Dan Pink. “I think it’s because we are slightly over-indexed on risk. We overstate the risk in many circumstances.”
In this episode of Think Fast, Talk Smart, strategic communications lecturer Matt Abrahams sits down with Pink to hear how we can take more risks and how leaders can inspire others by focusing on the why instead of the how. “There’s almost incontrovertible evidence that a sense of purpose is the most cost-effective performance enhancer that organizations have,” Pink says.
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Chapters:
(00:00:00) Introduction
Host Matt Abrahams introduces guest Dan Pink, a NYT bestselling author and former political speechwriter.
(00:01:17) Lessons from Political Speechwriting
Insights from Dan’s experience as a political speechwriter.
(00:03:58) Speak Like a Human
The necessity of authentic communication and the power of speaking naturally and directly.
(00:07:57) The Role of Immediacy in Communication
How immediacy can enhance connection and engagement in communication.
(00:09:24) Problem Finding vs. Problem-Solving
The value of identifying hidden problems in persuasive communication and sales.
(00:11:21) Understanding and Harnessing Purpose
How purpose enhances motivation and performance in work and life.
(00:15:11) Communication, Risk, and Regret
The impact of perceived versus actual risk in communication and decision-making.
(00:20:16) Timing and Breaks for Enhanced Performance
Optimizing performance through strategic timing and the importance of taking breaks.
(00:22:41) The Final Three Question
Dan shares communication advice, a communicator he admires, and three ingredients for successful communication.
(00:25:39) Conclusion
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